Privacy Policy

Introduction

quantovelia.top Ltd ("we", "our", or "us") is committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and protect your personal data when you use our restaurant event hosting services and visit our website at quantovelia.top.

Data Controller Information

The data controller for your personal information is quantovelia.top Ltd, a company registered in Malta with registration number C79462. Our registered address is Triq in-Naxxar 57, St Julian's STJ 0585, Malta. You can contact us regarding privacy matters at [email protected] or by telephone at +356 27947571.

Data We Collect

We collect different types of personal data depending on how you interact with our services. The data we collect includes:

• Contact Information: Name, email address, phone number, and postal address
• Event Details: Event requirements, dietary preferences, guest numbers, and special requests
• Communication Records: Records of correspondence, enquiries, and feedback
• Website Usage Data: IP address, browser type, pages visited, and interaction data
• Payment Information: Billing details and transaction records (processed securely through third-party providers)

How We Use Your Information

We use your personal data for the following purposes based on legitimate business interests and contractual obligations:

• To provide restaurant event hosting services and fulfil your booking requirements
• To communicate with you about your events, bookings, and service enquiries
• To process payments and manage billing for our services
• To improve our services, website functionality, and customer experience
• To comply with legal obligations and maintain business records
• To send marketing communications where you have provided consent

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing and Third Parties

We may share your personal data with trusted third parties in the following circumstances:

• Service providers who assist with event hosting, catering, and logistics
• Payment processors for secure transaction handling
• Technology providers for website hosting, analytics, and communication tools
• Legal and professional advisers when required by law or for business purposes
• Regulatory authorities when required by applicable laws

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy. Event booking information is typically retained for seven years for accounting and legal compliance purposes. Marketing consent records are kept until you withdraw consent. Website usage data is generally retained for up to two years. We regularly review our data retention practices to ensure compliance with applicable laws.

Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing or other activities

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission, encrypted storage, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When such transfers occur, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms to protect your data.

Contact Us

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +356 27947571
• Address: quantovelia.top Ltd, Triq in-Naxxar 57, St Julian's STJ 0585, Malta

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Malta Information and Data Protection Commissioner or your local data protection authority. However, we encourage you to contact us first so we can address your concerns directly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.